Fangcloud

Enterprise file storage with an AI knowledge base

Fangcloud is an enterprise cloud drive developed in Hangzhou, China, and it sits within the 360 group, which markets it as 360 FangCloud. Companies use it to store, sync and share their files, and it has added an AI knowledge base that answers staff questions from the documents a company holds.

Storage, sync and backup

Files are stored centrally and synchronised in real time across devices. The platform offers multiple backups and several storage modes, so an organization can choose where its data lives. The firm reports that the system can handle more than a million concurrent user authentications, and that it has run steadily for close to a decade.

Sharing and online co-editing

Files can be shared inside a company and with people outside it, distributed to recipients and collected back. Several people can edit a document online at the same time. Mobile access lets staff reach files from phones and other devices, with safeguards on how those devices connect.

Security controls for documents

Permissions are controlled across nine levels, and the platform monitors behaviour, keeps audit trails and runs cloud virus detection. Document leakage prevention is included, and the firm holds CSA STAR certification. A file security appliance is offered for companies that want the files kept on their own premises, which the firm says can be installed in about two hours with little ongoing maintenance.

Private deployment and domestic technology

Private deployment keeps data under the customer's own control. The platform is adapted to a full range of domestic hardware and software, and it can move files between internal and external networks through a controlled channel.

An AI knowledge base over company files

The knowledge base gathers a company's documents so that staff can ask questions and receive answers drawn from them. The firm's material gives examples from universities and research groups, which use it for coursework, papers and research data, and from hospitals, which use it for records and research results.

Customers and sectors

The firm says more than 500,000 companies in over thirteen industries use the platform. It reports particular depth in more than twenty subsectors, among them public administration, property, factories, schools and universities, shops, power and chemicals. Zhejiang University, Jinko Solar, Country Garden, Chang'an Automobile and Geely Group are among its named customers.