Dependable IT Support

Dependable IT Support looks after computers and networks for organisations around Seattle and Tacoma. It runs IT for clients as a managed service, answering support calls with a live person and working without long-term contracts.

What Dependable IT Support offers

• Cybersecurity: protecting client networks and computers from online criminals.
• Managed services: ongoing management of a client's whole IT set-up.
• Data backup and recovery: backups and restoration to guard against data loss.
• Remote IT and help desk: secure remote access and day-to-day user support.
• Cloud computing and telephone systems: cloud services and business phone systems.
• Vendor management: dealing with technology suppliers for the client.

Who it works with

Professional services firms, non-profits, accounting, engineering and architecture firms, and law offices in the Seattle and Tacoma area. One client describes the firm setting up home firewalls and laptops so staff could work remotely during COVID-19 lockdowns.

Key facts

• Based in: Tacoma and Seattle area, United States
• Contracts: no long-term contracts; clients can leave with 30 days' notice
• Guarantee: a satisfaction guarantee covering the first 100 days of managed services