Counterpoint Software, Inc

Counterpoint Software, Inc is a software developer in Wilmington, Delaware, that has produced technology and automation systems since 1986. It builds made-to-order software for managing general agents (MGAs), wholesalers, program administrators, specialty carriers and brokers, using its own Symphony framework rather than a fixed off-the-shelf package.

Products and services

• Mga Symphony: a configurable framework, with editions for wholesalers and for MTC, used to assemble each client's system.
• Underwriting and rating automation: automates rating, underwriting, applications, submissions and quoting.
• Policy administration: workflow, policy issuance, portals and reporting on policies.
• Billing and document management: billing, accounting and document handling for insurance programmes.
• Custom development: strategy, design and build of automations for manual business processes.

Customers and markets

The firm serves insurance MGAs, wholesalers, programme administrators, specialty carriers and brokers. Its stated specialisms include professional liability, life and health, fiduciary and bond lines.

Key facts

• Based in: Wilmington, Delaware, United States
• In business since: 1986
• Platform: Symphony framework
• Focus: customised software only, configurable for any insurance programme