Castleton Technology PLC

Castleton Technology PLC supplied software for social housing and is now part of MRI Software, which bought Castleton along with Orchard and Housing Partners. The combined offering serves housing associations and local authorities with systems for managing homes, tenants and staff.

What Castleton Technology PLC offers

• Housing management systems — software that connects tenants, their homes, the workforce and the wider community.
• Tenant self-service — round-the-clock online access for tenants to check rent balances, make payments and report repairs.
• Income and tenancy analytics — tools for managing arrears and spotting tenancies at risk early.
• HomeSwapper — a mutual exchange service for social housing tenants, with SwapTracker to follow a swap from search to completion.
• Customer service tools — automated processes that put tenant service at the centre of a landlord's work.

Who it works with

The software serves housing associations and local authorities. MRI also sells to Build-to-Rent operators, private landlords, estate agents and firms managing leasehold blocks.

Key facts

• Owner: MRI Software
• UK staff: about 600 people in MRI's UK business
• Wider group: over 1,700 staff in 30 offices across five continents
• Sector experience: more than 40 years in housing software