BrightGen

BrightGen is a Salesforce consultancy that has held partner status with Salesforce since 2007. It uses the platform to help organisations build the systems they need to manage and serve their customers, and it stresses open reporting to clients throughout each project. Its web address now leads to Credera, a consulting firm focused on strategy, data and technology.

Services

• Salesforce implementation: planning and building customer engagement systems on Salesforce.
• BrightMEDIA: a Salesforce extension for publishers that covers advertising sales from first lead through the pipeline to fulfilment and invoicing.
• BrightFORUM: event management inside Salesforce for virtual, in-person and hybrid events.
• BrightSIGN: digital capture of signatures and approvals on a computer or mobile device.
• Ongoing support: continued help with how teams use Salesforce after launch.

Who it works with

Client comments describe work with global sales operations and publishers, and one client reports a large rise in staff use of Salesforce over three years.

Key facts

• Salesforce partner since: 2007
• Products: BrightMEDIA, BrightFORUM, BrightSIGN