5K Technical Services

5K Technical Services is a managed IT services provider in Allen, Texas, supporting organisations across DFW, including Plano, Frisco, McKinney and Richardson. It looks after networks, users and infrastructure so client businesses avoid handling tickets, upgrades and patching themselves, and says it has over 20 years in the field.

What 5K Technical Services offers

• Managed IT and support — ongoing care for networks, servers and users, with a response target of an hour or less and a portal showing live ticket updates.
• Infrastructure — office moves, build-outs, upgrades, network cabling and Wi-Fi.
• Security and compliance — managed firewalls, cyber security and compliance testing for professional services firms.
• Backup and disaster recovery — backup services plus business continuity planning and testing.
• Cloud and VoIP — cloud services and hosted VoIP phone systems with unified messaging.
• AI consulting and projects — AI strategy advice and IT project management.

Who it works with

Small and medium businesses, schools and churches in the DFW area, plus IT directors and in-office IT staff who need extra help. Its support team is US-based.

Key facts

• Based in: Allen, Texas
• Experience: over 20 years
• Credentials: Microsoft-certified MSP, CompTIA Managed Services trustmark, CRN MSP 500 listing
• Platforms: also supports Mac and Apple systems