Levit8

Ensuring your IT infrastructure and systems are scalable

in line with your future growth plan maintaining constant levels of security, resilience and stability

• Collaborating with our clients through monthly scheduled IT meetings making sure that you are always kept up to date from a high-level business prospective on emerging technologies, projects, support requests lodged and discussions regarding your future company growth and direction

Collaborating with our clients

through monthly scheduled IT meetings making sure that you are always kept up to date from a high-level business prospective on emerging technologies, projects, support requests lodged and discussions regarding your future company growth and direction

• Maximising your return on investment (ROI) for business-critical IT systems, Infrastructure, Applications, Backup Solutions or Cloud based environments

Maximising your return on investment (ROI)

for business-critical IT systems, Infrastructure, Applications, Backup Solutions or Cloud based environments

At Levit8 we are passionate about providing superior IT solutions for our clients. We achieve this by delivering premium technology combined with excellence in IT services standards. We collaborate with our clients to develop a relationship built on integrity, trust, transparency, and being accountable for risk mitigation, return on investment and exceptional value; all supported by a team of local IT experts.

The team always have the answers and complete my requests nice and fast What I like is that information is checked and cross referenced before changes are made Thanks Levit8 support team you are all amazing

Levit8 engineers are always polite and helpful, no matter my question or the support I request! So helpful & friendly, always willing to assist and in timely manner it is always a great experience dealing with the team via email, phone or an onsite visit, Thanks Levit8! Efficient, quality and friendly service… what more can you ask for

The Pharmacy Guild of Australia Queensland Branch

Patrick was wonderful to deal with He persisted until my issue was resolved and I am very grateful He is an asset to Levit8 along with the other crew i often lean on for support

We recently installed a new cloud phone system, where Levit8 have gone above and beyond to help our organisation set up Working with Levit8 has been an absolute breeze, uncommonly good customer service These people are passionate about what they do! Thanks Levit8 team and thanks again Rhys you legend!

As an industry leading IT solutions provider, we do not claim to help you “increase productivity,” “empower collaboration” or “work smarter, not harder” – through passion and extensive business experience, this is our number one key performance indicator. At Levit8, we partner with our Executive clients, building a strong relathionship. This is how we achieve our industry leading standards in support and transparency:

Support tickets resolved faster

Thanks to Levit8’s specialised onboarding process for all clients, our team are able to resolve your staff’s technical concerns faster than any other MSP! The foundation in which Levit8 has been built on allows our team to provide a genuine proactive approach to upcoming technical concerns for your company

All support tickets are handled in a professional manner which includes some VIP queues for urgent requests to ensure your company can continue to move in a time of need

IT should be a catalyst for your successes and that’s what we achieve at Levit8

True partnership and collaboration

Levit8 are in the business of forming long-term fruitful relationships with our client’s executive management teams and their entire staff When it comes to growth strategies, maintaining compliance and governance, automating manual tasks, streamlining the use of technology, implementing best practices and policies around data, disaster recovery, we have it covered Levit8 have been fortunate enough to partner with companies across all trades, from mining to construction, accounting to law firms, airports to specialised and niche companies We are a team of highly experienced technical and business minded people who will work alongside your team for any project! If we don’t master in it, we will steer you in the right direction

We promote smart use of your IT budget

Levit8 help our clients in every stage of their technology journey right down to choosing the right computer for your new staff member! We have a VIP online procurement platform where we can place orders for hardware and software from Australia’s leading vendors and if you find a price online then we will beat it Our goal is to ensure you get the right equipment for the right price

Through our asset manager you will be able to determine what hardware and software needs replacing / upgrading and when This helps you plan annual budgets for life-cycling IT equipment so you’re more in the know Levit8 give you more control of your technology!

Proactive support, fix it right the first time

Effortless 98/2 onboarding with Levit8

Levit8 have spent the entirety of our time in business improving our onboarding process for smooth transitions and thorough documentation The onboarding process sets the tone for how well a company is supported by that IT firm and thus we take this very seriously We have a number of phases, tickets, and tasks that our specialised onboarding officers must complete We know you are busy so leave the onboarding to us, thats our 98/2 guarantee, 98% effort by us, and 2% by you as information may be required We take it upon ourselves to manage the entire onboarding process with little intervention from our clients We only need our new clients to complete 3 easy steps and then it’s all in our hands! With absolutely no downtime to your staff! We know you will be very impressed with how easy it is to move across to Levit8