CallView 360

CallView 360 is a call tracking and analytics system made by Dial800, a provider of memorable toll free numbers. It records calls and texts to a business and reports on them with many data points. Marketers use it to work out which campaigns bring in contacts.

What CallView 360 offers

• Call tracking — dynamic tracking numbers for websites, landing pages and ads, online and print.
• Call records — filterable phone records that can carry custom tags.
• AI analytics — speech analytics, call scoring and caller sentiment rating.
• Voice tags — automatic alerts when chosen keywords are spoken.
• Customised reports — KPI reports and campaign data on request.

Who it works with

Dial800 clients running web, paid search, print and social advertising.

Key facts

• Vendor: Dial800
• Category: Call recording software