CallView 360

Enhance call records with custom tags Built-in AI analytics & reporting tools Easy to use & customizable KPI reports On-demand campaign tracking data

Ask us today about instant marketing attribution alongside your inbound calls and texts.

Benefits of Call Tracking Software

With CallView360®, you can track and analyze calls to make informed data-driven sales and marketing decisions

Know where your leads originate from and monitor how they are being managed

• Track Calls to Their Source expand_more Do you know where your calls are coming from? With dynamic tracking numbers you can insert into your website, landing pages, online and print ads, and more, CallView360® can track calls to their source and help you identify and report where they come from
• Many Dial800 clients use this to separate calls driven by their website, specific types of landing pages, PPC ads on Google and Bing, print advertising, direct response marketing, and even social media paid advertising

Track Calls to Their Source

Do you know where your calls are coming from? With dynamic tracking numbers you can insert into your website, landing pages, online and print ads, and more, CallView360® can track calls to their source and help you identify and report where they come from

Many Dial800 clients use this to separate calls driven by their website, specific types of landing pages, PPC ads on Google and Bing, print advertising, direct response marketing, and even social media paid advertising

Gain an instant understanding of your customer’s emotions, attitudes, and buying behavior with our AI-driven analytics

With tools including speech analytics, call scoring, and caller sentiment rating, Dial800 helps you analyze your customer behavior and high-level caller patterns With voice tags you can use our AI tools to automatically monitor calls and alert you when specific keywords are spoken!

• Measure Your Marketing ROI expand_more

Measure Your Marketing ROI

Measuring the return on investment of calls and sales driven by your ad campaigns is the key to understanding marketing success Easily gathering information and creating reports helps you quickly spot changes in lead generation and conversions, so that you can adjust campaigns and ad spend

Dial800’s openAPI framework, with multiple integration options, allow you to easily share call tracking data with your other programs including CRMs, sales programs, call center management software, and more By integrating data you can create better detailed customer records with their call history, sales history, and more all in one place

Routes clients to different call centers based on specified caller criteria using advanced call routing rules and CRM integrations

Use remote decision routing to check matching contact within CRM system to instantly route the caller to the agent assigned to their matching promotion

Uses advanced call routing rules in AccuRoute® to create custom routing profiles that connect clients to the right franchise stores and brands

Outdoor Tools & Solutions

Uses real-time alerts to automatically trigger an email if a caller to their call center gets a busy signal, ensuring new leads aren’t abandoned

Direct-to-consumer home & lawn products

Centralized tracking, number management & call routing for better campaign performance

Health & Wellness Retail Product

Uses call tracking and routing profiles to increase the effectiveness and performance of direct response marketing campaigns

Uses call tracking and dedicated tracking numbers to measure client marketing campaigns, driving better response rates & higher ROI

Uses tracking phone numbers to measure client marketing campaigns and evaluate ROI Easily manages client sub accounts, including usernames and passwords, and creates custom reports