Teleperformance UK

Teleperformance UK is the British arm of Teleperformance, a global contact centre and customer experience outsourcer. It describes itself as a pure-play customer experience outsourcing business in the UK. It runs operations from 22 locations around the country.

What Teleperformance UK offers

• Customer service — handled across voice, email, post, video and social media.
• Technical support — help desk work for client products and services.
• Customer acquisition — outsourced sales and lead-related activity.
• Debt collection — operations supporting clients' collections.
• Back-office services — administrative processing for clients.

Who it works with

Clients include local and international companies and public sector organisations in many industries. The group's global reach lets it offer onshore and offshore delivery.

Key facts

• Locations in the UK: 22
• Parent: Teleperformance, described as the largest contact centre organisation in the world