Kavkom

Kavkom is a French-language provider of business telephony delivered over the internet. Calls run through VoIP in the cloud, so companies need no phone hardware of their own and no in-house maintenance.

What Kavkom offers

• Cloud phone system: a fully digital switchboard with international virtual numbers, usable by staff wherever they work.
• Predictive dialer: dials available numbers continuously and detects answering machines, fax lines, false numbers and blacklisted numbers.
• Prospect management: quick import of contact lists, dated comments on each record and live updates to the database during calls.
• Call statistics: figures on call counts, durations, averages and conversions.
• CRM integration: telephony that connects with a company's customer records and other tools.
• Remote setup: installation done remotely with no extra equipment, plus maintenance from a dedicated adviser.

Who it works with

The service suits sales teams doing outbound prospecting and support teams that handle customer requests.

Key facts

• Language: French
• Technology: VoIP, cloud-hosted
• Contract: plans with no commitment period