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Call Center Company

Consistent

White-label cloud contact centre software with call routing, telephony and CRM integration for operators, resellers and integrators

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About Consistent

Consistent provides cloud contact centre software that other companies can sell under their own brand. It is aimed at operators, resellers, integrators and outsourcers, and it has supplied white-label software, documentation and support since 2003.

What Consistent does

  • Visual call flows: a visual builder for phone menus and call routing, with speech recognition and database access.
  • Queues and routing: cloud call queues, load balancing and overflow, with multilingual support.
  • Telephony and SIP trunking: phone numbers of several types, call transfer plans and backup for SIP trunks.
  • Agent tools: an agent interface built into Salesforce, with click-to-call and CTI for incoming and outgoing calls.
  • Reporting and alerts: CSV and PDF exports, SMS and email notifications, and usage statistics for each agent.

Clients

Its partners are operators, resellers, integrators and outsourcers that want to offer contact centre services under their own name.

Key facts

  • Deployment: cloud-based, with no hardware to install
  • Support: technical and functional support around the clock, in several languages and channels

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

Rankings

As of 2026-10-26. Organic ranks only; sponsored placements are never ranks.

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