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Call Center Company

CallWay Ukraine

Ukrainian developer of contact centre software and telecom projects for banks, retailers and public bodies

  • Ukraine
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About CallWay Ukraine

CallWay Ukraine builds contact centres and telecommunication projects in Ukraine. It develops the CallWay Contact Center product and helps organisations either set up a new centre or review and improve an existing one after an audit.

What CallWay Ukraine does

  • Turnkey contact centres: solutions from five to more than 250 concurrent agents.
  • Omnichannel handling: a customer can start on the phone and continue by chat or e-mail without repeating details.
  • Process templates: more than fifty ready business scenarios adapted to the sector and IT set-up.
  • Hosting options: in a data centre, on client servers or as a supported service.
  • Technical support: round-the-clock monitoring, remote administration and a stated service agreement.
  • AI and automation: routine task automation inside the centre.

Who it works with

Public sector bodies, online shops, banks, retailers, transport and logistics firms, medical centres, control centres and emergency services.

Key facts

  • Based in: Ukraine
  • Support: 24/7/365

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

  • Ukraine

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