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Business Service Company

Interswitch

Outsourced 24/7 customer contact, fault service and webcare for organisations in the Netherlands

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About Interswitch

Interswitch provides outsourced customer contact from the Netherlands, including telephone answering, fault reporting and webcare. It says customer contact has been its core business since 1980 and that it has offered this service for over 40 years. Its services run around the clock, every day of the year.

Products and services

  • Telephone answering: personal call handling at any time of day, with a person on the line rather than a menu.
  • Fault service: round-the-clock handling of reports, repair requests and emergencies.
  • Service desk and webcare: outsourced servicedesk, webcare and inbound call centre work.
  • Digital channels: customer contact by email, WhatsApp, live chat and social media.
  • System links: custom API connections to a client's CRM, ERP or scheduling software.

Who it works with

The website says it has specialists experienced in many industries and trains its staff for each client's situation.

Key facts

  • Based in: Netherlands
  • Customer contact: core business since 1980
  • Languages: English and German, among others

Profile written by TrustList from the business's own published information, Oct 2026.

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