Intercede HR Solutions

Payroll and compliance outsourced from Pune

Based in Pune, India, Intercede HR Solutions takes over HR and payroll work on behalf of other businesses. It says it serves more than 150 small, mid-sized and large organisations, and describes its offer as a one-stop answer for the HR tasks a growing business struggles to keep up with. Its site also states that it was named among India's twenty most promising compliance companies, a recognition it reports itself.

Payroll handled as a core operation

The firm argues that payroll is no longer simple bookkeeping but a function as important to operations as sales or customer service. It processes payroll for client staff and says it guarantees accurate and timely runs. A self-service portal lets both employees and HR administrators look up and manage their own records, which cuts the number of requests that come back to the client's office.

Statutory compliance and policy

Indian employers have to keep up with changing rules, and the company says missing them risks fines and harm to reputation. Its compliance service covers Provident Fund, ESIC, professional tax, the labour welfare fund and other statutory deductions that apply to an individual organisation. It also helps clients form HR policies.

Training with a customer-service focus

Intercede has moved into corporate training, with a particular interest in soft skills. Its reasoning is that good customer service underpins any business and that the quality of service delivery feeds customer satisfaction and then profitability, so its development programmes concentrate on that link.

Temporary staffing on its own payroll

For clients that need extra people quickly, the firm places temporary staff on its own payroll and manages the benefit plans and legal data for them. Benefits can be customised to balance what permanent and temporary employees receive, in line with the client's requirements.

Who uses it

Clients range from new businesses setting up licences and payroll for the first time to established companies that want to leave routine HR work to an outside team and concentrate on product growth.

Intercede HR Solutions is an HR and payroll outsourcing company based in Pune, India. It runs payroll, statutory compliance and training services for small, mid-sized and large businesses, and says it has served more than 150 organisations.

What Intercede HR Solutions offers

• Payroll management: payroll processing for staff, with a self-service portal for employees and HR administrators.
• Statutory compliance: handling Provident Fund, ESIC, professional tax, labour welfare fund and other statutory deductions, plus policy formation.
• Training and development: corporate training with a focus on soft skills and customer service.
• Temporary staffing: putting temporary staff on the client's payroll and managing their benefits to match the client's requirements.

Who it works with

Small, mid-sized and large businesses that want HR and payroll handled outside their own teams.

Key facts

• Based in: Pune, India
• Clients served: more than 150 organisations, as stated on the website
• Portal: self-service access for employees and HR administrators