Anserfone

Anserfone is a small live answering service that has provided round-the-clock call coverage since 1948. Its team draws on more than fifty years in technology, training, staffing and call centre management. It presents its modest size as a benefit, since clients are not lost among thousands of agents.

What Anserfone offers

• 24-hour call coverage — live answering at all times.
• Custom-trained agents — staff learn a client's products or services.
• Flexible staffing — cover for changing call volumes without hiring and laying off staff.
• Continuity cover — off-site service in emergencies or failures.

Who it works with

Businesses that want a telecommunications-focused answering partner rather than a large call centre.

Key facts

• Serving since: 1948
• Size: a small, boutique operation
• Specialism: telecommunications and business answering