Infobip

Infobip is a communications platform company. It gives businesses channels, tools and APIs for talking with customers, and for verifying and protecting them.

What Infobip offers

• Messaging channels — SMS, email, chat apps and Apple Messages for Business.
• Chatbots and conversations — designs journeys and conversational scenarios.
• Customer authentication — verification and one-time passcode security, including blocking fraudulent traffic.
• APIs — a modular stack for building custom communication products.
• Marketing and service tools — automation for sales, marketing and customer support.

Who it works with

The company serves clients and partners in sectors such as telecom, healthcare, transport and logistics, and public services. Platforms can also use it to give their own clients messaging at scale.

Key facts

• Focus: omnichannel engagement, authentication and security
• Engineering: the business describes itself as engineering-led