Frontline Management Institute

A family owned and operated Australian organisation, Frontline Management Institute provides management training, short courses and coaching. The company says it was established in 1998 and has run courses and programmes for many thousands of people who lead teams across the Asia Pacific region. The institute focuses on practical, work based training that is designed to improve performance and to deliver a return for the organisations that pay for it.

Short courses for leaders and supervisors

Most of the institute's public material centres on short courses. These are one to two day workshops addressing leadership, interpersonal skills, self management, and guiding change within a team and its culture. The courses are described as among the most popular with organisations, and they are offered for supervisors, team leaders and new managers.

Training programmes built around work

The training programmes are longer and more practical. They combine in person or online workshops with work based application projects and support strategies, so that managers apply what they learn to their own teams. The institute says the programmes are designed by adult learning and management specialists and delivered by people with industry and subject matter expertise.

Coaching for new and experienced managers

The coaching programmes are flexible and tailored, and they are designed for new, emerging and experienced managers who want to build their management and people skills. The coaching is set around the specific objectives of each organisation and each individual manager.

Onsite training and design consultancy

For organisations that prefer training at their own site, the institute provides onsite programmes. It also offers design and consultancy work, which means building a bespoke learning solution for an organisation rather than selecting from a catalogue. The institute says every solution is designed to drive results for individuals, their teams and the organisation.

Certification and course design

The institute says it designs all of its courses, programmes and materials in house. Its catalogue includes certification and courses for different levels of management, from frontline managers and team leaders through to senior managers and leaders.

Clients across sectors and locations

The institute works with large corporate organisations, government agencies and small businesses, as well as sole traders and individuals who want to progress their careers. The company says it serves clients across Australia, including Sydney, Melbourne, Brisbane, Adelaide, Canberra, Perth and the Northern Territory, and that it runs programmes across the Asia Pacific region.

A long track record

The company says the institute has spent twenty seven years on management training and coaching, . It describes its courses as engaging and insightful, and says that feedback from clients supports the view that its programmes improve manager performance.