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Business Service Company

FMS

Contact centre and receivables management firm handling customer calls, collections and recovery

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TrustList summary

FMS is a receivables management company that also runs an omni-channel contact centre. It handles customer communications, collections and recovery for clients that need outsourced support.

Products and services

  • Omni-channel contact centre: 24/7 live customer contact by telephone, web chat, email, text, social media and messaging apps.
  • Collections and recovery: collecting unpaid balances on behalf of clients.
  • Custom contact centre solutions: services tailored to each client, often integrated with the client's CRM, e-commerce or ticketing system.
  • Auditing and compliance: listed on the company's website as one of its client services.

Customers and markets

The website names St. Luke's Health System as a client. It says the firm suits businesses that find round-the-clock in-house support too costly.

Key facts

  • Experience: 25 years in business, per its news.
  • Channels: telephone, web, chat, email, text, social media and messaging apps.

Summary written by TrustList from the business's own published information, Oct 2026.

Categories & features

What the business tells TrustList

Founded
2001 (25 years) evidence sent

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