Fathom Corporate Training

Workshops that treat training as a conversation, from Austin

Fathom Corporate Training is based in Austin, Texas, and works with organizations that are struggling with leadership, management, sales, negotiation or customer service. The firm says it brings more than twenty years of experience in turnaround settings across management, sales and customer service, and that its clients include well-known companies and brands.

How a training engagement runs

Fathom describes a three-step process. It starts with a consultation to understand what the client's team faces, moves to a selection step in which the right program is chosen or shaped, and ends with delivery. Its workshops combine relevant theory with case studies, classroom instruction and interactive role-play, and it calls its approach participant-centered, meaning that the sessions are meant to prompt new thinking and a course correction rather than lecture at people.

The programs on offer

The site lists public workshops that individuals can join, and in-house training that is customized for one organization's staff. Among the named subjects are presentation and public speaking, assertiveness, customer service, negotiation skills and a negotiation course written for procurement teams. A wellness program called Blue Mind Wellness sits alongside the business courses, and online courses and webinars cover part of the catalog for people who cannot attend in person.

Because in-house training is shaped after the consultation step, its content can be set around the client's own situation instead of a fixed syllabus, and the negotiation courses are split so that a procurement team can train on material written for buyers rather than sellers.

Coaching and consulting

Outside the classroom, the firm provides business consulting and coaching for organizations and individuals who want to work on a specific challenge with more personal attention. Its tagline, "Deep Insight, Direct Results", sums up the promise it makes to clients.

Fathom Corporate Training is a training and consulting firm based in Austin, Texas. It runs workshops, seminars and courses for organisations facing challenges in leadership, management, sales, negotiations and customer service. The firm says it draws on more than 20 years of experience in management, sales and customer service turnaround settings.

What Fathom Corporate Training offers

• Public training: open workshops on leadership, management, sales and negotiation.
• In-house training: customised workshops for a client's team, delivered after an initial consultation and selection step.
• Online courses: online training courses and webinars.
• Presentation and public speaking: training for people who present to audiences.
• Coaching and consulting: business consulting and coaching for organisations and individuals.

Clients

Organisations and teams facing challenges in leadership, management, sales, negotiation and customer service.

Key facts

• Based in: Austin, Texas
• Experience: more than 20 years in management, sales and customer service