DEBT-IN

DEBT-IN is a South African financial services business that recovers unpaid and distressed debt for lenders and credit providers. Set up in 2008 and based in the Durban CBD, it runs its own collection call centre that can pursue debtors anywhere in the country. Its owners and managers are young professionals with backgrounds in finance and business.

What DEBT-IN does

• Debt collection: collecting overdue accounts on behalf of clients from its in-house call centre.
• Debtors' journal evaluation: reviewing a client's debtor book before collection starts.
• Collection strategy: tailored plans for each client, designed to protect the client's brand while improving recoveries.
• Credit advisory: advice on credit and debt recovery problems.

Who it works with

Retail, private and public sector clients, with debtor book turnarounds of different sizes and complexity. It aims to serve reputable lenders and providers of incidental credit nationwide.

Key facts

• Based in: Durban, South Africa
• Founded: 2008
• Staff training: negotiation training programmes and supervised mentoring