Debtworks

Collection designed to deliver results.

At Debtworks we understand that to maximise your returns, a debt collection process must be tailored to meet your specific needs With this in mind, Debtworks have developed an industry leading system to help create that successful outcome

But that is only half the story The other half belongs to people

We also understand that a tailored process will only produce the highest return when it’s implemented by skilled staff Which is why we pay as much attention to who we employ, as well as what they actually do

– VIEW OUR LEADERSHIP TEAM –

No two businesses or organisations are the same, so why would you provide a one-size-fits-all solution to their debt collection requirements? It just doesn’t make sense

COLLECTION THAT FITS YOUR BRAND

There are numerous different approaches to collecting debt But what’s really important, is creating an approach that is consistent with your brand Our socially responsible collection methods are flexible

Under the leadership of Bruce Cross and Leyden Tolhurst, Debtworks have two of New Zealand’s foremost debt collection experts Together they bring extensive industry experience – including leading roles in publicly listed companies, industry bodies and government panels within the collections sector

We know it’s the results that count and in like-for-like comparisons, Debtworks has proven that it can outperform the big debt collection companies by a significant margin

OLD FASHIONED PERSONAL SERVICE

Although we’ve grown from a start-up to around 50 fulltime staff, we have been very careful to maintain a ‘small company’ level of service All owners are still very hands-on and keep an open line of communication with clients and staff alike

YOU’LL HAVE A DEDICATED TEAM

At Debtworks we give each collector responsibility for their personal portfolio - rather than employing a predictive calling method that randomly matches a caller with a collector It means our collectors can create specific solutions to a clients’ specific situations

OUR TECH PRODUCES RESULTS

Our tech is bespoke We designed it; we developed it; we own it We customise it to meet your needs It keeps us agile

At Debtworks we are aware of the pressures of debt collection for our clients, so we dedicate time up-front to manage expectations – by being very clear about what we can deliver, how quickly they can deliver it, and how much that will likely return

Debtworks New Zealand Sales@debtworks co nz 09 834 0153