Congruity

Congruity HR provides outsourced human resources and compliance services for employers. It offers its core service through two operating models: a professional employer organization (PEO) arrangement based on co-employment, and administrative services on an à la carte basis, known as ASO. Under either model, the firm says a client gets six essential business functions through one point of contact.

Payroll, tax and time-and-attendance administration

The firm takes on payroll and tax administration, which it describes as no longer a simple task for a small employer. It says it uses its current technology platform to streamline the payroll process. Its time-and-attendance tools are integrated with its payroll system, so a client's hours and pay are handled in the same place.

Employee benefits and retirement packages

Congruity HR offers employee benefits administration, including retirement packages. The company says these help a client become an employer of choice and keep staff healthy and fulfilled at work and at home. It says the aim is to reduce the employer risks that come with personnel administration.

Workers' compensation and workplace risk

The firm works with clients to assess where their exposure lies and to put risk management strategies in place against costly workplace injuries. It says this work is also meant to contain the expense of workers' compensation insurance, which many employers find hard to predict.

What co-employment and ASO mean in practice

Under the PEO model, the firm acts as an extension of the client's team. The client can focus on its business while the firm handles HR, payroll and compliance, and the company says this gives smaller employers enterprise-level HR solutions that were once reserved for large companies. The ASO model suits a client who wants to stay independent but still needs payroll and benefits administration handled, while keeping control of its own decisions.

Sectors the firm serves

The industries it lists stretch from hospitality and healthcare to banking, consumer goods, technology, non-profits, education, real estate, senior living and light manufacturing.

Evidence the company cites

The company cites a study by economists carried out for the National Association of Professional Employer Organizations (NAPEO). According to the company, the study found that small firms using a PEO fail less often, expand up to 9% faster and see 14% lower staff turnover. These are the study's findings as the company reports them, not figures the firm has verified itself.

Technology and the client experience

The firm says it gives clients access to its advanced technology platform, which it says removes bottlenecks, streamlines processes and puts information at a client's fingertips. It presents the platform as part of its wider aim of a client experience that engages employees on a more personal level and fosters a positive culture.