ARRMS INDIA Private Limited

Debt recovery in India is a slow and procedural business, and ARRMS (India) Private Limited builds its service around that fact. Founded in Mumbai in 2007, ARRMS describes itself as an asset resolution firm and says it offers complete recovery solutions for both business and individual creditors, with legal action timed to the age of each delinquent account.

Timed notices and tracking

The company's approach is to develop a sequence of notices as an account ages. These include a notice warning that non-payment can have an adverse effect on the debtor's credit rating with credit bureaus. It also provides management information on the notices: delivery and acknowledgement are tracked with bar code technology, and returned notices are analysed for the reason they came back. The firm says it uses analytics, advanced technology and tools throughout, and that it keeps strictly to due process, following judicial, regulatory and statutory guidelines.

Legal recovery through an alliance

ARRMS says that early recovery through the legal process is effective. To carry out execution and recovery proceedings it works with an established law firm that has a presence across India and a record in this kind of work, and the company itself has a national footprint with offices in major cities.

Insolvency and payment cases

Its listed services include steps under the Insolvency and Bankruptcy Code: issuing a demand notice, filing an application before tribunals, filing claims before resolution professionals and starting liquidation proceedings. It also handles proceedings under the Negotiable Instruments Act and the Payment and Settlement Systems Act, which cover dishonoured cheques and failed electronic payments.

Small enterprises and cash flow

The site discusses micro, small and medium enterprises, which are governed by their own act, and explains that when a debt cannot be recovered it turns into bad debt that the creditor must write off. Articles on its site look at how debt recovery improves cash flow and how the MSME law helps smaller suppliers collect late payments. The firm describes itself as having nearly two decades of experience in business and consumer debt collection. It says it is the only organized player of its kind in the country, which is its own claim.

ARRMS (India) Private Limited is a debt recovery company set up in Mumbai in 2007. It calls itself an asset resolution company and focuses on timing legal action to the age of each delinquent account, following due process.

Products and services

• Legal debt recovery: early recovery through the legal process, backed by an alliance with a law firm present across India.
• Notices and dunning: a sequence of notices developed as an account ages, including warnings about credit rating effects, with return-mail tracking.
• MIS tracking: reports on notice delivery using bar codes and analysis of returned notices.
• Insolvency proceedings: demand notices, tribunal applications, claims to resolution professionals and liquidation proceedings.
• Cheque and payment cases: proceedings under the Negotiable Instruments Act and payments legislation.

Who it works with

Businesses and individuals with unpaid dues, including small and medium enterprises.

Key facts

• Based in: Mumbai, India, with offices in major cities
• Founded: 2007