High Impact Partners (HIP)

Program development and project management

Known as HIP, this consultancy describes its experts as bringing diverse and complementary skills to every client, project and program. Its core work is project management, program development and analysis, and organizational capacity-building. Each engagement is shaped around the goals and outcomes the client sets, and the firm says it puts those goals first.

Training, conferences and public forums

Professional and management development training is one of the firm's listed service areas. The firm describes customized training programs it has designed, conference planning for national events, and public policy forums. Its leaders also say they have led implementations for workforce development and employer engagement, which places the firm's work in the job-training and employer sector as well as in government and nonprofit programs.

Writing and the capture of success stories

Writing services form a distinct line of work. The firm records the stories of people, programs and organizations, with a focus on promising practices and documented successes, and turns them into written material that others can learn from. Its content work also covers the firm's own marketing and communications, including the redesign and relaunch of its website.

Grants, acquisitions and financial consulting

The firm's registered services include management and financial consulting, and acquisition and grants management support. Clients who run programs funded through grants can therefore use the same team that handles project management and reporting work, so that financial and program tasks are coordinated.

Clients across government, business and the community

The firm has worked with federal government agencies, corporations, nonprofit organizations, community groups and foundations. It says its experience reaches underserved populations as well as larger institutions, and that its engagements cover both national programs and local initiatives.

Certifications for federal work

HIP is certified by the Small Business Administration's 8(a) Business Development Program as a woman-owned small business, and it is also recognized as a minority-owned small disadvantaged business. It holds a General Services Administration Multiple Award Schedule contract, which gives it a route to contract with federal buyers for professional services.

Founded in 2009 around full-service consulting

The firm was founded in 2009 to offer full-service management consulting, with particular strength in project management, program development, analysis and a range of writing services.

Staff and specialist roles

The firm's delivery roles include project leads and technical assistance coaches, supported by specialists in accounting and administration, marketing and content strategy, and business development. Its work draws on expertise in project management, training and facilitation, coaching, data analysis and meeting planning, which the firm says gives it a holistic approach.

High Impact Partners, known as HIP, is a management consulting firm founded in 2009 by Susan Shorters, who serves as president and chief executive. The firm acts as an extension of its clients' own teams, adding specialist people to individual projects and programmes.

What High Impact Partners (HIP) does

• Project management: running projects and programmes for clients.
• Programme development and analysis: designing and assessing initiatives.
• Training: professional and management development courses.
• Grants and acquisition support: management and financial consulting.
• Writing services: including capturing success stories from programmes.

Clients

The founder's background covers federal agencies, corporations, nonprofits, foundations and community organisations, and the firm serves similar clients.

Key facts

• Founded: 2009
• Certifications: SBA 8(a) programme, woman-owned small business and small disadvantaged business
• Contracting: holds a GSA schedule contract
• Leadership: Susan Shorters, a certified professional coach