DG Digital Transformation

DG Digital Transformation is part of the Belgian federal public service BOSA. It took over the work of the earlier agency Fedict and is responsible for e-government. It helps federal public departments use information technology to improve how they deal with citizens, businesses and civil servants.

What DG Digital Transformation offers

• Electronic public services — develops online services for the federal portal.
• Support for federal departments — works with them on communication and service improvements.
• Electronic identity — Fedict helped produce the electronic identity card (eID).
• Tax-on-web — Fedict also helped produce the online tax filing system.
• Export support — helps Belgian firms take their e-government know-how abroad.

Who it works with

Federal public departments, citizens, businesses, civil servants and Belgian IT companies.

Key facts

• Based in: Belgium
• Parent body: BOSA, the federal public service for policy and support