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Taxonomy Classification
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Artificial Intelligence
Process/Workflow Automation
Predictive Analytics
For Sales
Chatbot
Multi-Language
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For eCommerce
Virtual Personal Assistant (VPA)
Data Analysis
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Forms Management
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Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
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Case Management
Routing
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Workflow Configuration
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Network Monitoring
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Not Offered
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Built-in Course Authoring
Corporate/Business
Data Extraction
Email Address Extraction
IP Address Extraction
Image Extraction
Phone Number Extraction
Pricing Extraction
Web Data Extraction
Disparate Data Collection
Document Extraction
Customer Experience
Dashboard
Sentiment Analysis
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Predictive Analytics
Negative Feedback Management
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Email Monitoring
Queue Management
Shared Inboxes
Signature Management
Spam Blocker
Customer Engagement
Communication Management
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Content Syndication
Feedback Collection
Analytics
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Gamification
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Churn Management
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Profitability Analysis
Publishing / Sharing
Scorecards
Strategic Planning
Trend / Problem Indicators
Visual Analytics