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Browse products - Text Mining Software - Customer Service - Call Center Management - Help Desk - Call Center Management - Complaint Management - Social Media Monitoring - Data Extraction - Web Data Extraction
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Text Analysis
Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
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Tagging
Taxonomy Classification
Topic Clustering
Artificial Intelligence
Process/Workflow Automation
Predictive Analytics
For Sales
Chatbot
Multi-Language
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For eCommerce
Virtual Personal Assistant (VPA)
Data Analysis
Storytelling
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Data Visualization
Data Source Connectors
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Natural Language Search
Query Builder
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Self-service Analytics
Machine Learning
Visualization
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Statistical / Mathematical Tools
Deep learning
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ML Algorithm Library
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Forms Management
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Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
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Case Management
Routing
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Phonetic Variation Detection
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Speech Synthesis
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Discussion Boards
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Built in LMS
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Corporate/Business
Data Extraction
Email Address Extraction
IP Address Extraction
Image Extraction
Phone Number Extraction
Pricing Extraction
Web Data Extraction
Disparate Data Collection
Document Extraction
Customer Experience
Dashboard
Sentiment Analysis
Analytics
Predictive Analytics
Negative Feedback Management
Multi-Channel Data Collection
Knowledge Management
Survey/Poll Management
Customer Segmentation
Text Analysis
Email Management
Routing
Archiving & Retention
Response Management
Canned Responses
Whitelisting/Blacklisting
Data Recovery
Email Monitoring
Queue Management
Shared Inboxes
Signature Management
Spam Blocker