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Browse products - Text Mining Software - Complaint Management - Customer Complaint Tracking - Deployment - Web-Based, Cloud, SaaS - Business Intelligence - Trend / Problem Indicators
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Text Mining Software
Complaint Management:Customer Complaint Tracking
Deployment:Web-Based, Cloud, SaaS
Business Intelligence:Trend / Problem Indicators
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Sentiment Analysis
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Text Analysis
Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
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For Sales
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Multi-Language
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For eCommerce
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Data Source Connectors
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Natural Language Search
Query Builder
Self Service Data Preparation
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Visualization
NLP
Predictive Modeling
Statistical / Mathematical Tools
Deep learning
Templates
ML Algorithm Library
Model Training
Complaint Management
Self Service Portal
Forms Management
Social Media Monitoring
Feedback Management
Survey Management
Quality Assurance Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Issue Tracking
Case Management
Routing
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Network Monitoring
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Social Media Integration
Service Level Agreement (SLA) Management
Document Storage
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Multiple Scripts
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Text to Speech
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Cataloging/Categorization
Decision Tree
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Learner Portal
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Not Offered
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Data Extraction
Email Address Extraction
IP Address Extraction
Image Extraction
Phone Number Extraction
Pricing Extraction
Web Data Extraction
Disparate Data Collection
Document Extraction
Customer Experience
Dashboard
Sentiment Analysis
Analytics
Predictive Analytics
Negative Feedback Management
Multi-Channel Data Collection
Knowledge Management
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Customer Segmentation
Text Analysis
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Routing
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Response Management
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Whitelisting/Blacklisting
Data Recovery
Email Monitoring
Queue Management
Shared Inboxes
Signature Management
Spam Blocker
Customer Engagement
Communication Management
Community Management
Content Syndication
Feedback Collection
Analytics
Video Content
Gamification
Live Chat
Churn Management