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Browse products - Text Mining Software - IVR - Multiple Scripts - Live Chat - Transfers/Routing - Deployment - Web-Based, Cloud, SaaS - Text Mining - Boolean Queries - OCR - Multiple Output Formats
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Text Mining Software
IVR:Multiple Scripts
Live Chat:Transfers/Routing
Deployment:Web-Based, Cloud, SaaS
Text Mining:Boolean Queries
OCR:Multiple Output Formats
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IVR
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Multiple Scripts
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Corrective Actions (CAPA)
Customer Complaint Tracking
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Customer Communications Management
Content Management
Template Management
Video Content
Multi-Channel Communication
Print Management
Interactive Content
Chat / Messaging
Email Distribution
Batch Communications
On-Demand Communications
Personalization
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Video Content
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360 Degree Feedback
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Cataloging/Categorization
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Live Chat
Website Visitor Tracking
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers/Routing
Review Management
Dashboard
Sentiment Analysis
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Review Monitoring
Negative Feedback Management
Review Notification
Review Request
Social Sharing
Social Media Monitoring
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Configurable Alerts
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Reputation Management
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Archiving & Retention
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Text Mining
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Boolean Queries
Document Filtering
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Taxonomy Classification
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Data Entry
Abbreviation Detection
Data Capture and Transfer
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Data Retrieval
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Mis-Keyed Variation Detection
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Disparate Data Collection
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IP Address Extraction
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OCR
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Convert to PDF
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Multiple Output Formats
Zone Selection Tool
Conversational AI Platform
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Code-free Development
Contextual Guidance
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Intent Recognition
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Negative Feedback Management
Multi-Channel Data Collection
Knowledge Management
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Customer Segmentation
Text Analysis
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Performance Metrics
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Queue Management
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Alerts / Escalation
Appointment Management
Email Management
Knowledge Base
Virtual Assistant
Data Analysis
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Predictive Analytics
Data Visualization
Data Source Connectors
Data Discovery
Natural Language Search
Query Builder
Self Service Data Preparation
Self-service Analytics
Storytelling
Deep Learning
Convolutional Neural Networks
Document Classification
Image Segmentation
ML Algorithm Library
Model Training
Neural Network Modeling
Self-Learning
Visualization
Email Management
Routing
Archiving & Retention
Response Management
Canned Responses
Whitelisting/Blacklisting
Data Recovery
Email Monitoring
Queue Management
Shared Inboxes
Signature Management
Spam Blocker
IT Service
Release Management
Contract Management
Self Service Portal
Incident Management
Ticket Management
IT Asset Management
Knowledge Management
Service Catalog
Service Reporting