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Portal
Content Management
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Real-time Chat
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Business Hours
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24/7 (Live Rep)
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Canned Responses
Patient Portal
Appointment Scheduling
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Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
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Remote Work
Time Zone Tracking
Video Chat
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Electronic Signature
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Employee Activity Monitoring
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Remote Support
Softphone
Cloud PBX
Web Conferencing
Call Recording
Call Routing
IVR / Voice Recognition
SIP Trunking
Ring Groups
Virtual Extensions
SMS Marketing
Mobile Keywords
Reporting/Analytics
Contact Management
Text-to-Win
2-Way Messaging
MMS
Mass Texting
Message Personalization
Mobile Coupons
Polls/Voting
Scheduled Messaging
Shortcodes
Predictive Dialer
Lead Management
List Management
Campaign Management
Call Recording
Call Monitoring
Call Scheduling
Call Transfer
Campaign Specific Caller ID
FCC Compliance
FTC Compliance
Digital Workplace
Task Management
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Calendar Management
Surveys & Feedback
Activity/News Feed
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Knowledge Management
Chat / Messaging
Employee Directory
Cloud Communication Platform
IVR / Voice Recognition
Audio / Video Conferencing
Chat / Messaging
Fax Management
File Sharing
Call Center
Call Recording
Call Routing
Unified Communications
Mobile Access
Calendar Management
File Sharing
Call Recording
Call Routing
Voice Mail
Audio / Video Conferencing
Chat / Messaging
Fax Management
Multi-User Collaboration
Team Communication
Activity/News Feed
Real-time Chat
File Sharing
Video Conferencing
Audio Calls
Discussion Threads
Task Management
Mobile Access
Search
Alerts/Notifications
Surveys & Feedback
Third Party Integration
Customer Communications Management
Print Management
Interactive Content
Chat / Messaging
Email Distribution
Batch Communications
On-Demand Communications
Personalization
Content Management
Template Management
Video Content
Multi-Channel Communication
Workflow Management
Third Party Integrations
Workflow Configuration
Task Management
No-Code
Mobile Access
Document Management
Access Controls/Permissions
Calendar Management
Compliance Tracking
Forms Management
Customizable Dashboard
Business Process Automation
Graphical Workflow Editor
Telephony
Call Center Management
Call Monitoring
IVR / Voice Recognition
Predictive Dialer
Telemarketing Management
VOIP
Reporting/Analytics
Contact Management
Auto Dialer
Employee Engagement
Benchmarking
Performance Management
Negative Feedback Management
Goal Management
Employee Recognition
Pulse Surveys
Deployment
Android
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Web-Based, Cloud, SaaS
iPhone / iPad
Help Desk
Remote Access/Control
Ticket Management
Workflow Configuration
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Network Monitoring
Alerts / Escalation
Automated Routing
Reporting/Analytics
Email Integration
Self Service Portal
IT Asset Management
Interaction Tracking
Macros/Templated Responses
Customizable Branding
Multi-Channel Communication
Real-time Chat
Service Level Agreement (SLA) Management
Social Media Integration
Document Storage
Knowledge Base Management
Conversational AI Platform
Sentiment Analysis
Reporting/Analytics
Live Chat
Multi-Channel Communication
Chatbot
Multi-Language
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Pre-Configured Bot
Speech Recognition
Speech Synthesis
Collaboration
Version Control
Content Management
Document Management
Contact Management
Calendar Management
Real Time Editing
Discussion Boards
Video Conferencing
Brainstorming
Project Management
Task Management
Web Conferencing
Presentation Tools
Real-time Chat
Video Conferencing
Electronic Hand Raising
HD Audio
On-Demand Webcasting
Presentation Streaming
Private Chat
Record & Playback Ability
Two-Way Audio & Video
Mobile Access
Screen Sharing
Emergency Notification
Contact Management
Scenario Planning
Geo Targeting
Templates
Mass Notifications
Two-Way Communication
Call Center
Predictive Dialer
Interactive Voice Response (IVR)
Blended Call Center
Call Scripting
Inbound Call Center
Manual Dialer
Outbound Call Center
Progressive Dialer
Reporting/Analytics
Campaign Management
Real-time Chat
Queue Management
Escalation Management
Call Logging
Call Recording
VoIP
Access Controls/Permissions
Contact Management
Call Recording
Call Routing
Interactive Voice Response (IVR)
Online Voice Transmission
SIP Trunking
Unified Communications
Voicemail Transcription
Internal Communications
Employee Photos
Newsletter Management
Employee Database
Screen Sharing
Activity/News Feed
Blogs
Real-time Chat
Meeting Management
Video Conferencing
Survey/Poll Management
Training
Blended Learning
Built-in Course Authoring
Corporate/Business
Learner Portal
Mobile Learning
Synchronous Learning
Certification Management
Simulation
Training Companies
In Person
Live Online
Webinars
eCommerce
Documentation
Built in LMS
Not Offered
Academic/Education
Asynchronous Learning
Transactional Email
Dynamic Content
List Management
Template Management
Email Monitoring
Spam Check
A/B Testing
Reporting/Analytics
Contact Database
Patient Engagement
Messaging
Patient Records Management
Patient Portal
Care Plan Management
Patient Education
Patient Engagement
Mobile Access
Appointment Scheduling
File Sharing
Encryption
Audit Trail
Messaging
Drag & Drop
Workflow Management
Search/Filter
Document Management
Electronic Signature
Access Controls/Permissions
Collaboration
Real Time Synchronization
Business Phone Systems
Employee Directory
Virtual Call Center
Mobile Access
Web Conferencing
Call Logging
Call Recording
Call Routing
Call Monitoring
IVR / Voice Recognition
Employee Communication Tools
Activity/News Feed
Blogs
File Sharing
Knowledge Management
Audio / Video Conferencing
Chat / Messaging
Employee Directory
Newsletter Management
Event Calendar
Surveys & Feedback
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Community
Content Management
Website Management
Event Management
Member Directory
Membership Management
Group Management
Discussion Boards
Ideation
Moderation
Intranet
Activity/News Feed
Blogs
Discussions / Forums
Knowledge Base Management
Wiki
Content Management
Search
Calendar Management
Policy Management
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