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Live Chat:Geo Targeting
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Help Desk:Real-time Chat
Deployment:Web-Based, Cloud, SaaS
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Boolean Queries
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For Sales
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Query Builder
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Ad Hoc Reports
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Publishing / Sharing
Scorecards
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Data Extraction
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IP Address Extraction
Image Extraction
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Content Syndication
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Gamification
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Churn Management
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Collaboration
Full Text Search
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Discussion Boards
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Cataloging/Categorization
Decision Tree