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OCR
Text Editor
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Multiple Output Formats
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Third Party Integration
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Canned Responses
Customizable Branding
Geo Targeting
Offline Form
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Enterprise Content Management
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Mobile Access
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Query Builder
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Visualization
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Complaint Management
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Forms Management
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Text Mining
Sentiment Analysis
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Text Analysis
Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
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Tagging
Taxonomy Classification
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Data Entry
Abbreviation Detection
Data Capture and Transfer
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Data Entry Verification
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Configurable Alerts
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iPhone / iPad
Data Extraction
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IP Address Extraction
Image Extraction
Phone Number Extraction
Pricing Extraction
Web Data Extraction
Disparate Data Collection
Document Extraction
Customer Experience
Dashboard
Sentiment Analysis
Analytics
Predictive Analytics
Negative Feedback Management
Multi-Channel Data Collection
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Survey/Poll Management
Customer Segmentation
Text Analysis
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Routing
Archiving & Retention
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Canned Responses
Whitelisting/Blacklisting
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Shared Inboxes
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Spam Blocker
Customer Engagement
Communication Management
Community Management
Content Syndication
Feedback Collection
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Gamification
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Churn Management
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