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Browse products - Text Mining Software - IVR - Phone Key Input - Call Center - Call Scripting - Customer Satisfaction - Call Reporting - Help Desk - Automated Routing - Business Intelligence - Visual Analytics - Text Mining - Boolean Queries
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Text Mining Software
IVR:Phone Key Input
Call Center:Call Scripting
Customer Satisfaction:Call Reporting
Help Desk:Automated Routing
Business Intelligence:Visual Analytics
Text Mining:Boolean Queries
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IVR
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ML Algorithm Library
Model Training
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NLP
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Statistical / Mathematical Tools
Knowledge Management
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Collaboration
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Cataloging/Categorization
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Website Visitor Tracking
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
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Screen Sharing
Third Party Integration
Transfers/Routing
Review Management
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Sentiment Analysis
Response Management
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Review Monitoring
Negative Feedback Management
Review Notification
Review Request
Social Sharing
Social Media Monitoring
Dashboard
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Customer Engagement
Audience Segmentation
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Configurable Alerts
Impact Scoring
Influencer Tracking
Reputation Management
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Key Performance Indicators
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Publishing / Sharing
Scorecards
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Enterprise Content Management
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Archiving & Retention
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Text Mining
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Boolean Queries
Document Filtering
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Language Detection
Summarization
Tagging
Taxonomy Classification
Topic Clustering
Data Entry
Abbreviation Detection
Data Capture and Transfer
Data Duplication
Data Entry Verification
Data Retrieval
Image Capture
Mis-Keyed Variation Detection
Phonetic Variation Detection
Data Extraction
Disparate Data Collection
Document Extraction
Email Address Extraction
IP Address Extraction
Image Extraction
Phone Number Extraction
Pricing Extraction
Web Data Extraction
OCR
Text Editor
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Indexing
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Convert to PDF
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Metadata Extraction
Multiple Output Formats
Zone Selection Tool
Conversational AI Platform
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Reporting/Analytics
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Multi-Channel Communication
Chatbot
Multi-Language
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Pre-Configured Bot
Speech Recognition
Speech Synthesis
Customer Experience
Dashboard
Sentiment Analysis
Analytics
Predictive Analytics
Negative Feedback Management
Multi-Channel Data Collection
Knowledge Management
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Customer Segmentation
Text Analysis
Customer Service
Workflow Management
Performance Metrics
Self Service Portal
Surveys & Feedback
Social Media Integration
Live Chat
Queue Management
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Alerts / Escalation
Appointment Management
Email Management
Knowledge Base
Virtual Assistant
Data Analysis
Dashboard
Reporting/Analytics
Predictive Analytics
Data Visualization
Data Source Connectors
Data Discovery
Natural Language Search
Query Builder
Self Service Data Preparation
Self-service Analytics
Storytelling
Deep Learning
Convolutional Neural Networks
Document Classification
Image Segmentation
ML Algorithm Library
Model Training
Neural Network Modeling
Self-Learning
Visualization
Email Management
Routing
Archiving & Retention
Response Management
Canned Responses
Whitelisting/Blacklisting
Data Recovery
Email Monitoring
Queue Management
Shared Inboxes
Signature Management
Spam Blocker
IT Service
Release Management
Contract Management
Self Service Portal
Incident Management
Ticket Management
IT Asset Management
Knowledge Management
Service Catalog
Service Reporting