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Customer Service
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Convert to PDF
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Complaint Management
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Forms Management
Social Media Monitoring
Feedback Management
Survey Management
Quality Assurance Management
Complaint Classification
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IT Asset Management
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Service Level Agreement (SLA) Management
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Document Storage
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Remote Access/Control
Review Management
Review Request
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Review Monitoring
Negative Feedback Management
Review Notification
Data Mining
Machine Learning
Data Visualization
Data Extraction
Statistical Analysis
Predictive Modeling
Fraud Detection
Linked Data Management
Semantic Search
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Text Mining
Sentiment Analysis
Predictive Modeling
Text Analysis
Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Summarization
Tagging
Taxonomy Classification
Topic Clustering
Artificial Intelligence
Process/Workflow Automation
Predictive Analytics
For Sales
Chatbot
Multi-Language
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Influencer Tracking
Reputation Management
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Dashboard
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iPhone / iPad
Data Entry
Abbreviation Detection
Data Capture and Transfer
Data Duplication
Data Entry Verification
Data Retrieval
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Mis-Keyed Variation Detection
Phonetic Variation Detection
Customer Experience
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Negative Feedback Management
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Content Syndication
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Gamification
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Discussion Boards
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Cataloging/Categorization
Decision Tree
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Built in LMS
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Built-in Course Authoring
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Data Extraction
Email Address Extraction
IP Address Extraction
Image Extraction
Phone Number Extraction
Pricing Extraction
Web Data Extraction
Disparate Data Collection
Document Extraction