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Support:Online
Social Media Monitoring:Competitive Analysis
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OCR
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Convert to PDF
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Multiple Output Formats
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NLP
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Statistical / Mathematical Tools
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Templates
ML Algorithm Library
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Forms Management
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Quality Assurance Management
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Workflow Configuration
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Network Monitoring
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Interaction Tracking
IT Asset Management
Customizable Branding
Macros/Templated Responses
Real-time Chat
Multi-Channel Communication
Social Media Integration
Service Level Agreement (SLA) Management
Document Storage
Knowledge Base Management
Remote Access/Control
Review Management
Review Request
Social Sharing
Dashboard
Sentiment Analysis
Response Management
Campaign Management
Review Monitoring
Negative Feedback Management
Review Notification
Data Mining
Machine Learning
Data Visualization
Data Extraction
Statistical Analysis
Predictive Modeling
Fraud Detection
Linked Data Management
Semantic Search
Text Mining
Text Mining
Sentiment Analysis
Predictive Modeling
Text Analysis
Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Summarization
Tagging
Taxonomy Classification
Topic Clustering
Artificial Intelligence
Process/Workflow Automation
Predictive Analytics
For Sales
Chatbot
Multi-Language
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Deep Learning
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ML Algorithm Library
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CMDB
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Interactive Content
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Email Distribution
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On-Demand Communications
Personalization
Content Management
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Video Content
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Print Management
IVR
Call Routing
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Survey Management
Text to Speech
Voice Customization
Voice Mail
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Data Retrieval
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Mis-Keyed Variation Detection
Phonetic Variation Detection
Conversational AI Platform
Speech Synthesis
Sentiment Analysis
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Contextual Guidance
For Developers
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Spam Blocker
Customer Engagement
Communication Management
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Content Syndication
Feedback Collection
Analytics
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Gamification
Live Chat
Churn Management
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Collaboration
Full Text Search
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Discussion Boards
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Cataloging/Categorization
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Certification Management
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Training Companies
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Built-in Course Authoring
Corporate/Business
Data Extraction
Email Address Extraction
IP Address Extraction
Image Extraction
Phone Number Extraction
Pricing Extraction
Web Data Extraction
Disparate Data Collection
Document Extraction
Customer Experience
Dashboard
Sentiment Analysis
Analytics
Predictive Analytics
Negative Feedback Management
Multi-Channel Data Collection
Knowledge Management
Survey/Poll Management
Customer Segmentation
Text Analysis