knowbility Solutions

knowbility Solutions is an outsourcing and digital marketing provider based in Mohali, Punjab, in India. It sells search engine optimisation, database support and call centre services to businesses, with Australia named as a market for its marketing work.

What knowbility Solutions offers

• SEO and digital marketing — an in-house team works to raise client sites in search results and sends periodic traffic reports.
• Database support — round-the-clock uptime, performance checks and backup planning for client databases.
• Call centre outsourcing — contact centre work for businesses of different types, aimed at lowering costs and improving productivity.
• Lead generation and telemarketing — outbound calling that follows national do-not-call registers.
• Dedicated offshore staff — a team assigned to a client project and run to that client's own policies and data-security rules.

Who it works with

The firm serves businesses in several sectors that want to outsource marketing, database or call handling work. Clients may visit the Mohali office and meet the people on their project.

Key facts

• Based in: Mohali, Punjab, India, close to Chandigarh
• Staffing: two or three standby executives cover urgent leave
• Start-up time: about two weeks to allocate a team once an agreement is signed