knowbility Solutions

About knowbility Solutions

Do I get efficient staff for my project?

In India, we get highly qualified staff as per the market scenario and we have good consultants on our panel who always have good candidates in their database Above all our HR is efficient enough to recruit the right candidate as per the project requirement

Where are we located?

We are located in Mohali (Punjab) and it is also a satellite town of city beautiful Chandigarh This city is having a very good infrastructure in regards to communication as well as road and Air traffic and also have international Airport

What about the procedure and process as per client’s policies?

We offer our client very flexible working style as per their need, policies, processes, compliance , data security procedures, ethics and if required we also provide them the isolated area in the office premises to the employees working on the client’s project if desired by our client and provide environment to client as its own extension of offshore employees

What if client wants to visit the offshore office?

Of Course, Client can visit our offshore office and can have a one on one interaction with employees working on client’s project We assist our clients in getting good accommodation in hotel and also provide them the transportation facility

What about Privacy and security of client’s business?

We at knowbility solutions are committed to providing best of services to our customers by keeping privacy of our customer at priority and strict measure are taken to endure client’s data as well We at Knowbility Solutions adhere to rules and regulations and strictly ensure the compliance while calling for our clients to generate leads, telemarketing, etc with the National do not call registered numbers, a list to which citizens can add their phone numbers to avoid receiving any telemarketing calls, etc

We have helped companies to increase their revenue by providing best of services to their customers as customers have high expectations for the customer service provided by brands They not only want their issues addressed, they want them handled quickly and efficiently and when time sensitive matter arises, customer prefers to call immediately to contact the company’s customer care services Its critical and urgent for the customer calling for support or service and availability of a representative or customer care specialist can provide assistance to the customer 24 * 7 or during the time frame when customer can call

Knowability deep industry expertise enables global brands to hit the ground running.

Non Voice Support Services

The most important role of an organization is to never miss out the client who comes forward to enquire the service or product We provide a professionally dedicated service to keep your customers on track

Queries about product and services
Intent to purchase any product from the company Complaints
Information regarding Accounts managemet In the Business Process Outsourcing or BPO industry, non-voice processes actually entail activities like email marketing, making reports, processing of papers as well as several other activities where the agents are not required to speak to clients/customers Our trained and specialised staff has helped our clients by converting visitors to customers for their businesses and also gather visitor information to reduce cart abandonment and helps them in making/receiving the final payment Web hosting is an assistance that permits associations and people to post a website or web page onto the Internet A web host, or web hosting specialist organization, is a business that gives the advances and administrations required for the website or webpage to be seen in the Internet

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