Imperative Concierge Services

Imperative Concierge Services matches small businesses, nonprofits and corporations with independent virtual support specialists. The aim is to give clients skilled help without the overhead of a full-time employee. Owner Jessica leads the company and cites more than ten years in the virtual support industry.

Products and services

• Custom hire support: the company builds a tailored application form and organised applicant process; the client then recruits.
• Custom match: it sources and vets US-based independent contractors, and the client interviews and manages the chosen person.
• Managed support: it finds the right person and handles the contractor arrangements so the client can simply delegate.

Who it serves

Small businesses, nonprofits and corporations that want more capacity but not an extra employee, an agency contract or a marketplace. The company states there are no retainers or minimum commitments.

Key facts

• Based in: United States
• Experience: More than a decade in virtual support
• Contractors: US-based and independent
• Process: Starts with a discovery call