Front Office Staff-Reno

We ensure client expectations are understood with in-person meetings because we believe in establishing trust and strong relationships Although our call answering service is based in Reno, NV, we still expect constant communication with our clients no matter where they are located in the US or Canada

Every virtual receptionist at our call answering service is trained for several months with hands-on supervision to ensure we can provide consistent satisfaction with our friendly and knowledgeable staff The phone answering services are molded to fit client industry needs with a variety of price packages that will fit your business’ budget Callers are never rushed and always taken care of with our friendly call answering service

Call It Simple and Easy

The receptionists at our virtual call center in Reno locate and transfer callers to the client’s team member whether they are in or out of the office Front Office Staff tracks caller data and logs how they heard of our client, where the call was transferred, and what type of messaging was done Incoming callers can be handled through text, email, or voicemail if busy Our call answering service staff handles all basic business information for you including office hours, fax numbers, directions, etc

When it comes to traditional call centers, there is no relationship building or follow-ups with customers to ensure the customer is pleased Call centers are call answering services that focus on charging by the minute Most plans start at 100 minutes for $249 00

Average talk time for basic caller name, number, company name and the transfer call amount to 1 minute and 35 seconds If you exceed the original package, most call answering services will bump you up to the next plan Beware of the $99 Special, which can end up costing more than $250

Average talk time for basic caller name, number, company name and the transfer call amount to 1 minute and 35 seconds If you exceed the original package, most call answering services will bump you up to the next plan Beware of the $99 special, which can end up costing more than $250

Front Office Staff is a family owned company that prides itself on being the best by differentiating its Reno call center service from the rest With customized and personal detail, you can trust our call answering service to take care of your callers We provide exceptional care with a drive to deliver comfortable conversations to represent your company in the best light possible Learn more about Front Office Staff’s call answering service in Reno

Personalized Virtual Receptionist Services with Nationwide & Extended Hour Coverage

Imagine being able to have 100% confidence in your receptionists to handle all of your business needs with the highest professionalism and courteous customer service At Front Office Staff in Reno, the team at our call answering service consists of thoroughly trained virtual receptionists that care as much about your business as you do

Professional Answering Services for Small-to-Medium Sized Businesses

Front Office Staff – Reno increases your business’s profile with a professional, reliable, and friendly phone answering service that functions as a full-time, on-site staff at a fraction of the cost! We are a call answering service with receptionists that will polish your company’s image, please your clients, and guarantee the best first impression possible

For a Free Consultation & Tailored Call Answering Service Estimate

What type of business are YOU in?

As a call center service in Reno, we specialize in working with these types of industries. We understand their individual business models and can easily learn and adopt yours.

Attorney or Law Firm

General Contractors & Trade Workers

Take a minute to learn more about all our customizable Reno call center service and industries We track caller data to and log how they heard of our client, where the call was transferred, and what type of messaging was done

Incoming callers can be handled through text, email, or voicemail if busy

Our staff handles all basic business information for you including office hours, fax numbers, directions etc

• Complete & Accurate Message Taking
• Overflow & Busy Service Capabilities
• Scheduling & Appointment Setting

Wire Me Electric, Inc

“Front Office Staff has been a huge help in saving us time and money by not having to hire a full-time receptionist, and giving us time back to do what we do best Their staff is so friendly and helpful, and always answers the phone with professionalism and knowledge of our company They make it easy to update our profile and are very attentive to our needs as they change FOS has helped us bring in new clientele that would have otherwise just left us a message or chosen another electrician for their project if we couldn’t answer the phone We are able to efficiently return phone calls with all of the information we need so the client doesn’t have to repeat themselves, allowing us to get the job done quickly while also meeting the needs of our clients!”