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BPO Service Company

Eastern Account System

Contact centre and debt collection services for hospitals, utilities and other businesses

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About Eastern Account System

Eastern Account System is a US contact centre and collections company. It handles customer service, sales and account recovery through its own call centres, using several communication channels.

The company says its Voice Analysis tools monitor live calls to spot emotion levels and help resolve difficult conversations.

What Eastern Account System does

  • Collections and revenue cycle services: recovering overdue balances for clients.
  • Customer contact centre: support for product enquiries, initial engagement and customer acquisition.
  • Sales and fundraising: outbound programmes for sales and donations.
  • Delinquency management: early-stage follow-up on late accounts.
  • Bilingual support: collection staff who speak English and Spanish.

Customers and markets

Hospitals and medical practices, utilities and cable companies, and other industries needing customer contact or collections.

Profile written by TrustList from the business's own published information, Sep 2026.

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