Bluecom

Bluecom is an outsourced call centre in İstanbul, Türkiye, operating since 1992. It answers and makes calls for domestic and foreign companies around the clock and also offers social media services.

What Bluecom offers

• Inbound and outbound calls — customer lines, help desks and outbound campaigns handled by its agents.
• Omnichannel contact — SMS, email, fax, web, letter and video calls through terminals.
• Trade fair calling — inviting visitors and exhibitors to trade fairs.
• Seat rental — call centre desks for hire, with or without technology, including for sudden spikes.
• Social media services — social media management and consultancy.

Who it works with

It serves domestic and foreign companies, with telecommunications, automotive and media among its sectors.

Key facts

• Based in: İstanbul, Türkiye
• Founded: 1992
• Languages: Calls handled in five languages
• Hours: Service available 24 hours a day, seven days a week