Dimensional Insight

Dimensional Insight sells one main analytics product, the Diver Platform, to organizations in complex industries where reporting figures have to agree. The company argues that most reporting disputes start when different departments define the same measure in different ways, and it builds the product around defining each measure once.

One governed model for every KPI

The platform brings data from many systems into a consistent model. Business rules and calculations are standardized, so a performance measure has a single definition that teams can reuse. Self-service analysis lets people drill down into what sits behind a figure, which the company presents as a way to end debate over whose number is correct.

Deployment on your own terms

Diver can run on premises, in a private cloud or as software as a service. The company says this lets an organization match the platform to its own security, compliance and IT requirements. Integration work connects sources such as electronic health records, ERP and CRM systems, financial tools and operational software.

Industry templates for complex sectors

The company names focus areas in healthcare, beverage alcohol, logistics, utilities and cannabis. In healthcare the emphasis is on hospital operations and clinical measures such as patient flow and infection prevention. In beverage it is production, inventory, distributor performance and pricing. In logistics it is shipments, routes and service levels, and in utilities it is demand planning and asset reliability.

Recognition and services around the platform

According to the company, it is the only vendor to win the KLAS award eleven times, and verified users rate it on Gartner Peer Insights. A concierge service supplies industry expertise alongside the software, and a partner program lets organizations resell or deliver Diver. Education is also among the sectors the company names.