iSolve Technologies Pvt Ltd.

Digital onboarding and KYC software for lenders

iSolve Technologies builds software that takes a customer from first contact to a verified account at banks, non-bank lenders (NBFCs), insurers and fintech companies. Its products are organised around the know your customer (KYC) rules that financial regulators set, and the company presents its platform as a single interface for onboarding, identity checks and document handling.

The main product line is iFlow CKYC, a compliance platform for the central KYC registry. The company says version 7.0 is ready for the CKYC 2.0 framework, which replaces delayed validation with real-time checks. The software validates customer data before it is submitted so that fewer records are rejected, uses AI-driven identity matching to stop duplicate KIN records being created, and offers API-based search and download of existing CKYC records.

Onboarding in one journey

The onboarding platform, iStart, is aimed at institutions that want to open accounts in minutes rather than days. Customers can be onboarded on the web, on a mobile device or with an assisted agent. Documents such as Aadhaar, PAN, GST registrations and driving licences are read through OCR and AI parsing, their formats are checked and the extracted fields are validated. eKYC, CKYC processing and Aadhaar offline XML checks run inside the same workflow, and video KYC is offered as a consent-based process with geo-tagging. Aadhaar masking is delivered as an automated service through an API.

Consent and the account aggregator framework

For data sharing, the company offers consent notification and data-ready notification APIs. These connect lenders to the account aggregator framework, in which financial information providers and financial information users exchange customer data after the customer has consented. The company describes its platform as built in-house with no external dependencies, and it says the product connects with core banking, loan origination, loan management and customer relationship systems.

Restaurants, logistics and laboratories

Beyond lending, the company lists iCollect, iServe, iTrack, iFlow, iClip and iNavigator in its catalogue, along with document management and digitisation for media archives. Other areas of its work include cloud restaurant management that combines a kitchen display, point-of-sale ordering, central kitchen control and inventory; freight visibility and yard management for distributors; and sample tracking, patient management and laboratory administration for healthcare providers.

Its customers are regulated lenders and insurers, which must onboard people quickly while meeting compliance rules. It also reports measurable results from its digital onboarding work, which it presents as its own figures rather than independently verified ones.