Graphen

Graphen is an artificial intelligence company that builds voice and text assistants and fraud detection systems for enterprises. Its work centres on banks and payment operations, along with monitoring tools that track abnormal behaviour inside a company's network.

What Graphen does

• Voice and text assistants: AI assistants that answer company questions by voice or text, helping customer service scale.
• Transaction fraud detection: real-time systems that combine customer data with transaction information to flag fraud risk.
• Anti-money laundering: models that detect money laundering patterns and improve with machine learning.
• Insurance fraud detection: graph analysis that finds hidden links and flags likely insurance fraud.
• KYC checks: due diligence tools that reduce workload for merchant checks and monitor suspicious activity.
• Anomaly detection: security monitoring that spots internal threats and abnormal behaviour on company terminals.

Who it works with

Banks, merchants and enterprises in any industry that want deeper customer insight, according to the company.

Key facts

• Track record: monitoring work on 26 of the largest social networks in the United States
• Focus areas: finance, insurance and information security