Encyphers

Websites and apps for businesses that need more customers

Encyphers works on websites and apps for businesses that want their online presence to stand out and to bring in more sales and leads. The company, which operates from New Hyde Park in New York, says a business that looks like everyone else in its field risks losing custom to competitors, and that a website is one of the main tools for increasing sales. Its team describes itself as a group of creatives who are excited about unique ideas, and it works across website design, development, search marketing and the design of digital products.

Website and app development

Website and app development covers builds for businesses in a range of sectors, with the firm's stated aim being a site or application that lets the client's products and services stand apart. The company also offers custom software development, which it describes as building strong brands on clean design and well-crafted work. Its custom solutions combine creative design with technology, so that the product looks as good as it works.

Search, paid and social marketing

The marketing arm offers search engine optimization, pay-per-click advertising and social media optimization. The firm also lists Google Local Services ads management, site speed optimization, enterprise social media management, YouTube advertising, social media design, enterprise PPC management and digital recruitment marketing. It describes its approach as elevating a client's brand through content marketing, custom strategies and channel expertise, carried out with careful execution.

UX, UI and product design

The UX and UI design work applies established techniques to product validation, prototyping and interface design. The firm says the aim is to build applications that users enjoy, with interfaces that make each digital interaction a pleasant experience. The firm also works in art direction alongside its UI and UX design.

Audits, digital transformation and system architecture

Beyond design and marketing, the firm offers an audit and review service, which inspects a client's systems for efficiency. Digital transformation work moves a business into the digital sphere, and system architecture work shapes the underlying structure of the systems a business depends on. The company presents these as the core services that sit behind its front-facing sites and apps.

Customer care in several languages

The company provides multilingual customer care teams, which it describes as an extension of the client's business. Support is offered by email, telephone, live chat, WhatsApp and social media channels, around the clock, so that a client's prospects and customers can get help in the channel they prefer. The firm presents this contact center service as one more part of its work.

Who the firm works with

The customers are businesses that want more leads and more customers from their online presence. The firm says it can help with that, and it lists the services above as the means to do it, from the first audit of a site to the ongoing support that follows its launch.