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Artificial Intelligence Company

C3i Solutions

Pharma-focused patient engagement, medical information and drug safety outsourcing, now part of HCL Technologies

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About C3i Solutions

C3i Solutions provides outsourced patient support and safety services to pharmaceutical and life sciences companies. HCL Technologies has acquired it, and its material now appears under the HCL brand. The work combines contact-centre staff, processes and technology.

What C3i Solutions offers

Drug safety and pharmacovigilance — scalable product safety services handled by trained teams.
Medical information — contact centres answering questions about medicines.
Patient engagement — programmes that support patients using a company's treatments.
Research and reports — surveys of pharma professionals on patient engagement and medical information trends.

Who it works with

The service is aimed at pharmaceutical companies that need multi-channel engagement with patients and healthcare professionals.

Key facts

Ownership: acquired by HCL Technologies
Sector: business process outsourcing for life sciences

Profile written by TrustList from the business's own published information, Oct 2026.

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