ISS Technologies

Microsoft Solutions Partner status and more than 24 years of experience sit at the centre of ISS Technologies' offer. The company puts its experience at more than 24 years and its client base above 750 organisations, concentrating on Microsoft 365, security and cloud platforms. The company presents its work as tailored solutions for small and medium businesses as well as large enterprises.

Microsoft 365 care and managed services

The M365 ProCare service is an expert-managed offering that covers Microsoft 365 migrations, security and compliance, and the management of device, identity and data protection tools. The company says the service suits organisations that want their Microsoft environment secured and optimised without building that expertise in-house.

Managed services cover monitoring, expert support and end-to-end management of a client's IT. The firm says it keeps systems running smoothly so that the client can focus on its own business, and it describes its team as one that designs and implements digital environments built to scale.

Security operations and managed firewalls

The SIEM service detects, analyses and responds to threats in real time, using security information and event management tools built on products such as Splunk, Secon, Wazuh and Arcon. The firm also lists privileged access management, endpoint and extended detection tools, and email security among its services.

A managed firewall service, called ISS Firewall ProCare, supports Sophos, FortiGate and Palo Alto equipment. The company describes it as enterprise grade protection that is still priced for smaller businesses.

Infrastructure and compliance

For IT infrastructure the firm designs, deploys and optimizes networks, from the bare shell of a site to a fully connected setup. Its services include directory and DNS services, DHCP, password management for local administrators, SAML authentication, LAN and WAN design, switching and firewalls.

The company says it helps clients prepare for ISO 27001, SOC 2 Type II, GDPR and HIPAA, with policy writing, risk management and audit support. It also describes information security controls as something a client can be audit-ready on with expert help.

Business intelligence and cloud work

The business intelligence service builds real-time dashboards, custom analytics and reporting, together with data integration and modelling. Cloud work covers strategy and consulting, optimisation and security for cloud platforms, with the aim of avoiding misconfigured systems. The site also cites project examples in Singapore, including a Microsoft 365 deployment for an agricultural seed company.