Gigigo

Gigigo now operates as Econocom Digital, the digital innovation arm of Econocom Products & Solutions within the Econocom group. The unit designs and develops digital products and runs its own marketing platform, helping traditional companies reshape the customer journey across every touchpoint. The rebrand kept the same team and approach.

What Gigigo offers

• Customer experience design — reviews and redesigns each point where customers interact with a business.
• Digital products — an end-to-end service covering strategy, design, development and running the product.
• Voice apps and chatbots — conversational tools for customer service and engagement.
• Creative engineering — projects combining hardware and software into physical experiences.
• Marketing suite — a platform for personalised trackable discounts, sweepstakes and contests, and rewards triggered by customer behaviour.
• Sector solutions — connected digital services for hospitality and for healthcare patients and professionals.

Who it works with

It works with brands looking to digitise, with featured projects including a voice app for the El Chavo del Ocho brand, a consumer app for Gulf, and the WiBLE car-sharing service in Madrid.

Key facts

• Parent group: Econocom (Econocom Products & Solutions, S.A.U.)
• Current name: Econocom Digital
• Languages: English and Spanish