CX100 Inc

CX100 Inc is a customer experience consultancy and technology firm that helps companies map and improve the points where customers interact with their products. Its work spans sales, service, commerce and marketing systems, along with marketplaces, configure-price-quote tools, machine learning and IoT.

Services

• SAP Commerce implementation: SAP Commerce Cloud projects, including the Spartacus headless storefront.
• CPQ and sales performance: configure-price-quote and sales performance management solutions.
• Sales, service and marketing platforms: strategy and delivery for customer-facing systems.
• Application design: SaaS product design and mobile apps, such as an order booking platform with an agent app.
• Design services: expanded through its acquisition of Inkoniq Design Studio.

Customers and markets

Project examples include a consumer electronics company, a global enterprise data business, a steel and chemical manufacturer, and a retail and fashion brand.

Key facts

• Office: a FleCX office in Bangalore, India
• Acquisition: Inkoniq Design Studio
• Team experience: around 15 years on average per person