Crexendo Business Solutions

Unified communications sold as a service

Unified communications are sold to businesses by Crexendo Business Solutions, with the Crexendo VIP hosted phone system as its main product. It suits organizations that are moving off on-site phone hardware, and existing customers who want a hosted service with guides, FAQs and support. It also operates a community for other service providers.

Phones, meetings and team tools

VIP provides a hosted business phone that staff can use from a browser, a mobile device or a traditional desk phone with HD voice. Meetings for up to 1,000 people in HD sit in the same product, along with voicemail, fax, SMS and team chat. The company says its uptime guarantee is 100 percent.

Automated answering and scheduling

The CAIRO receptionist answers calls around the clock, understands what a caller wants and routes the call. It can book appointments automatically, and the product includes AI call summaries and meeting summaries for those who need a record of what was said.

Service desk queues with reporting

The VIP CX product gives customer service teams an omnichannel contact center, covering agent management, reporting and personalized replies. On-hold messaging is written with AI for callers who wait, and the company describes the platform as secure and compliant.

Microsoft Teams and integrations

Businesses that run Microsoft Teams can use VIP calling features inside it. The platform connects with more than 400 SaaS applications, which the company says lets clients use their business data across the tools they already rely on.

Support and recent developments

Customers manage their service through a portal that the company describes as easy to use. The business says a Meetric tie-up announced in September 2026 brings omnichannel conversation analysis to more than 250 platform licensees.