Idea Port Riga

Idea Port Riga, written Ideaport Riga on its own site, is an IT development company that builds and improves customer relationship management systems. It concentrates on Salesforce and Oracle Siebel and serves enterprises and medium-sized companies with demanding CRM needs.

What Idea Port Riga offers

• Salesforce services — implementation and extra expert capacity covering Sales Cloud, Service Cloud, Communities and Force.com, plus advanced configuration, integrations and CPQ setup.
• Siebel modernisation — refreshes the Siebel user interface, fixes long-standing performance problems and handles complex upgrades.
• Nexus tools — products for Siebel customers that bring web frameworks such as React and Vue into the Siebel Open UI.
• Agentic AI for CRM — experiments with AI features and applies them to CRM user journeys.
• Web and mobile apps — custom development with React, Vue, Angular, React Native, Xamarin and Flutter.
• Systems integration and APIs — helps link microservices with traditional systems.

Who it works with

Enterprises and medium-sized businesses running Salesforce, Siebel or HubSpot platforms.

Key facts

• Roots: Siebel CRM
• Approach: starts with user research and prototype testing
• Partners: the site lists a partners section